While conducting your annual performance reviews, one of your employees raises a concern about another colleague’s harassing behavior. How should you respond? How do you know whether it’s a serious problem or just hearsay?

If there is a complaint about corporate behaviour, bullying or any other inappropriate conduct in a workplace, employees can request the matter be investigated. While it's common for most businesses to have some kind of workplace investigation protocols in place, not every business has one.

As a business owner in British Columbia, you are obviously aware of the importance of handling investigations of workplace harassment claims appropriately. A flawed investigation can have significantly adverse consequences for an organization.